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Amazon, Microsoft, and India crack down on tech support scams

Photo by Amelia Holowaty Krales / The Verge

Amazon, Microsoft, and India’s Central Bureau of Investigation (CBI), the country’s federal enforcement agency, have announced a major crackdown on tech support fraud.

The CBI’s post details two instances where scammers pretended they were customer support agents for two “well-known multi-national companies” (Amazon and Microsoft) through pop-ups that “falsely appeared to be security alerts” from the companies.

Through their scheme, the scammers would get people to call a toll-free number to one of their call centers, take over a user’s computer remotely, convince users of the “pretense of non-existing problems,” and “make them pay hundreds of Dollars for unnecessary services” while impersonating as workers for Amazon and Microsoft.

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