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Inside Discord’s reform movement for banned users

Illustration by Alex Castro / The Verge

This is Platformer, a newsletter on the intersection of Silicon Valley and democracy from Casey Newton and Zoë Schiffer. Sign up here.

Today, let’s talk about how the traditional platform justice system is seeing signs of a new reform movement. If it’s successful at Discord, its backers hope that the initiative could lead to better behavior around the web.


Discord’s San Francisco campus is a tech company headquarters like many others, with its open-plan office, well stocked micro-kitchens and employees bustling in and out of over-booked conference rooms.

But step through the glass doors at its entrance and it is immediately apparent that this is a place built by gamers. Arcade-style art decks the walls, various games hide in…

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