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Spotify Wrapped 2023 is so popular, it’s crashing

Illustration by Nick Barclay / The Verge

Spotify Wrapped, the yearly roundup that offers insight into your listening habits, started having issues shortly after its launch. While Spotify is offering Wrapped on the web for the first time, the experience isn’t loading for some users.

Instead of landing on a login page when heading to Spotify.com/wrapped, some users (including myself and several others at The Verge) are seeing a blank webpage that says “500 Internal Server Error.” There are also numerous reports on X (formerly Twitter) with users reporting the same issue on both the desktop and mobile versions of the Spotify Wrapped webpage.

Screenshot by Emma Roth / The Verge
This is what some users see when visiting Spotify.com/wrapped.

However, the…

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